Can I Change My Mind?

As all the handwritten letters are specifically made to order it cannot be returned or refunded. I always ensure that the letters are done at the highest quality and if any instance where it is damaged in the post I will happily remake the letter.

One Hour Window

If you change your mind within one hour of your purchase please contact me at clare@handwrittenletters.co.uk

Any time after this I'm afraid cancellation is not possible.